Terms and Conditions
CREDIT CARD: After completing the registration, you can pay online with your credit card. Please follow the instructions on the registration confirmation screen. If you are unable to pay by credit card online or experience any difficulties with this system, but still wish to pay with credit card, please call us directly at 613-226-8317.
CHEQUE: Make Cheques Payable to:
Verney Conference Management
9 Bullman St.
Ottawa, ON K1Y 2S2
Payment is due prior to the conference and includes lunches, refreshments, a detailed conference workbook as well as all meeting materials available during the conference. Every effort will be made by Verney Conference Management to ensure that all speaker materials will be provided.
If registering less than two weeks prior to an event credit card payment will be required or you will need to provide a valid government purchase order number with applicable contact information.
Cancellation and Substitution Policy:
You may substitute delegates at any time, however you are not permitted to split one registration between two or more individuals. In the event that you need to cancel your registration, Verney Conference Management will refund your payment, less a 10% service charge for cancellations received in writing 6-10 business days prior to the first day of the event.
For cancellations received 11 business days or more prior to an event, you may choose to receive a 100% refund or a credit note to be used up to one year from the date of issuance. There will be no refunds or credit notes issued for cancellations received 5 business days or less prior to a conference. If a registered delegate fails to cancel and does not attend the event, no refunds or credit notes will be issued. Further, the registration fee is still owed if payment has not been received.
Agenda Alterations, Postponements, and Speaker Substitutions:
Please note that speakers and topics were confirmed at time of publishing, however, circumstances beyond the control of event organizers may require substitutions, alterations, or cancellations of speakers and/or topics. Therefore, event organizers reserve the right to alter or modify the advertised speakers, topics, and/or agenda if necessary. If event organizers are required to postpone the event, a credit note will issued and considered as a registration for the rescheduled event and will be subject to the standard policies previously outlined. If event organizers are required to cancel an event, a full refund will be issued or you may choose to be issued a credit note for a future event to be used within one year of issuance. Event organizers shall assume no liability whatsoever in the event this conference is canceled, rescheduled, or postponed due to fortuitous event, "Act of God", unforeseen occurrence, or any other event that renders the performance of this conference impractical or impossible. Event organizers reserve the right to make changes to speakers, and programs and/or cancel programs if enrollment criteria are not met or when conditions out of its control prevail. Every effort will be made to contact each participant if a program is canceled or postponed. If a program is canceled, event organizers liability shall be limited to conference registration fees only.